Critical thinking skills are universally useful to have, particularly in the business setting, and especially when it comes to your business’ information technology management. Let’s discuss how these skills benefit your business, and how you can work to foster them.
When referring to your business, critical thinking is defined as the capability to gather information and data and use it to make better decisions and solve problems more effectively. This ultimately leads to greater productivity with fewer errors made.
Not only does thinking critically help solve challenges and better utilize the data you have at your disposal, it helps to promote communication skills and open-mindedness amongst your team. Let’s explore a process that helps promote critical thinking skills that you can encourage your team to do.
The following procedure is an effective way to solve business challenges in a way that acquaints your team with the concept of applying critical thinking to everyday processes.
Step One: Identify the problem so you have a goal to focus on.
By singling out the root cause of the issue you are presented with, you can more effectively direct your thoughts toward resolving it. Is this predictable? Yes—but no less of an important step for it. Being able to identify the source of an issue, rather than its symptoms, is key to resolving it and will require you to practice critical thinking.
Step Two: Come up with a bunch of solutions, and narrow it down to the best.
Start brainstorming potential ways to solve the problem, starting by accepting any and all suggestions. This not only helps you be more open-minded, it can help introduce new viewpoints to the conversation. Once you’ve managed to land on a few that the team involved can get behind, focus on those and critique them, adjusting them to better suit your needs until you find which of them has the optimal potential outcome.
Step Three: Create a strategy to put your proposed solution in place.
Once you’ve selected your approach to your given challenge, put together a team to tackle it based on their capabilities and skill sets. It is important that this strategy should be based on the value that you are aiming for, and that each team member understands how their role contributes to the ultimate goal of the strategy.
As a managed service provider, our job is to do exactly this as we manage the IT your business relies on. Find out more about what we have to offer by giving us a call at 888-234-WDIT (9348) .
About the author
Mr. Angaza has been changing the face of IT service for over 20 years. His unending commitment to technical excellence is only outmatched by his dedication to customer service and satisfaction.