We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Make the Most of Your Windows Clipboard

Tip of the Week: Make the Most of Your Windows Clipboard

The cut, copy, and paste commands are some of the most frequently used keyboard shortcuts in the modern office, but do you actually understand how they work? They make use of the clipboard, but not many people know what the clipboard is or how it functions. Today, we want to demystify the clipboard and break down how you can make better use of it on your Windows device.

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Traditional Telephone Solutions Stink, But VoIP Doesn’t!

Traditional Telephone Solutions Stink, But VoIP Doesn’t!

When was the last time you gave the time of day to your business’ phone system? The Internet has largely made traditional telephone solutions obsolete, yet countless businesses still cling to them for dear life. Still, dismissing the importance of the telephone as a way to connect with your customers would be foolish, so our focus today is how businesses like yours can implement phone solutions that leverage the good while eliminating the bad.

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A Firewall Will Do Nothing to Stop a Crowbar

A Firewall Will Do Nothing to Stop a Crowbar

Let’s say that a small business, maybe even one of your neighbors, just poured thousands of dollars into the latest and greatest security software and firewall system. You’re impressed… until a disgruntled employee walks in one night, nothing to stop them, and takes a hammer to the server they have behind an unlocked door.

Suddenly, there’s one less small business, and there was nothing that expensive security software could do about it.

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Why MFA is the Most Important Security Step You'll Take This Year

Why MFA is the Most Important Security Step You'll Take This Year

While still critical to get right, passwords aren’t nearly as secure as you would expect them to be. They can be guessed (especially if proper password practices haven’t been followed), stolen in data breaches, or phished from a well-meaning—albeit shortsighted—employee.

Passwords are basically the lock built into the front door of a building. They’re enough to keep out honest people, but what about the people who are willing to go to the deep web and 3D print the master key to the type of lock you use?

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Cybercriminals Can Use AI to Their Advantage, Too… Watch Out for Prompt Hacking Attacks

Cybercriminals Can Use AI to Their Advantage, Too… Watch Out for Prompt Hacking Attacks

Did you know that during World War II, Allied codebreakers didn't just crack the German Enigma code with pure math? They also used clever tricks, like baiting the Germans into sending predictable messages, to expose the machine's inner workings. History proves this approach worked then, and (unfortunately) continues to work now.

This art of manipulating a system to reveal its secrets has found a new, high-tech home in the world of artificial intelligence. It's called prompt hacking, and it's essentially a form of digital social engineering aimed directly at the AI models businesses are starting to rely on.

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