We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Makes Outsourcing IT So Valuable for SMBs?

What Makes Outsourcing IT So Valuable for SMBs?

Technology has ingrained itself into just about every facet of modern life, particularly in the business world where every competitive edge makes a difference. Many small and medium-sized businesses simply don’t have the staff on-hand to manage and maintain their technology solutions, instead opting to outsource this important responsibility to managed service providers (MSPs).

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You Deserve IT Services Shaped to Your Needs

You Deserve IT Services Shaped to Your Needs

For any business to succeed, it needs to exhibit some degree of empathy toward its audience. Otherwise, the services and products they offer will be less likely to meet the priorities and needs that its targets are experiencing.

As a managed service provider, this is perhaps most true of us, as our services revolve around predicting the needs of our clientele and resolving them… ideally, before the client even realizes they have a need to fulfill.

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Don’t Want to Fully Outsource? Consider Co-Managed IT

Don’t Want to Fully Outsource? Consider Co-Managed IT

SMBs need to be able to navigate the complexities of IT, whether it’s with a completely outsourced IT department or an in-house team of technicians. However, if you are thinking of technology management in this black-and-white way, you are eliminating the potential for enormous benefit through the use of co-managed IT.

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Move the Needle with Dynamic IT Support

Move the Needle with Dynamic IT Support

Business technology is a useful tool, there’s no way around it. Unfortunately for businesses, technology has to be replaced every so often. Even if the technology doesn’t break, there are innovations made that can help your organization do what you do better. The thing is: Technology does break, so you need to understand how to get the most value out of it when it is working. 

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How Your Business Could Take Advantage of Cloud Services

How Your Business Could Take Advantage of Cloud Services

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

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Co-Managed Services Can Help Build a Better Business

Co-Managed Services Can Help Build a Better Business

Let’s say that your organization has experienced considerable growth over the past couple of years. It’s not outpacing your IT infrastructure, and the cracks are starting to show in more ways than one. This makes it difficult to plan for the future, implement new IT initiatives, and react to issues as they crop up. If your business doesn’t have an internal IT department heading these developments, outsourcing can be a viable option to make sure all of your organization’s technological needs keep your progress moving forward.

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We Break Down Break/Fix

We Break Down Break/Fix

In business today outsourcing your IT management or project management is routine. It wasn’t always so. For the first couple of decades of IT for business, that was the only way you were going to get a piece of technology up and working again without massive capital investment. Today, we will take a look at the break/fix method to IT management and how it is far more expensive than you may think.

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