We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What the Retirement of Adobe Flash Means to Your Business

What the Retirement of Adobe Flash Means to Your Business

Once December 31st brings the New Year around, support for the once-popular Adobe Flash Player will officially end. Of course, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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Reviewing Zoom’s Efforts to Improve Its Security

Reviewing Zoom’s Efforts to Improve Its Security

As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase in its user base also revealed some serious security issues with the platform. Let’s examine what Zoom has done to resolve these issues since then.

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Blockchain Is Moving Into New Industries

Blockchain Is Moving Into New Industries

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most practical technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll take a look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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As IT and OT Merges, You Need to Be Prepared

As IT and OT Merges, You Need to Be Prepared

Businesses have two different types of technology to contend with each day: their information technology, and their operational technology. As these categories have become less distinct with the introduction of the Internet of Things and other similar advancements, a few new challenges to maintaining security have become apparent. Let’s go over these challenges, and what you need to do to overcome them.

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How to Use a CRM Effectively

How to Use a CRM Effectively

There are a lot of businesses that depend on their Customer Relationship Management (CRM) platform. It’s not just used to manage their customer relationship, it also helps with production, invoicing, operations, human resources, and more. Today, we’ll take a look at the CRM and see how strategic use of this platform can help build your business. 

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Why Software as a Service is the Future

Why Software as a Service is the Future

The cloud has provided businesses with remarkable capabilities and opportunities, but we wanted to take a moment to focus on one in particular: software as a service, or SaaS. Let’s go over what SaaS is, exactly, and how it can assist you in your operations.

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