We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How Cloud Solutions Can Preserve Your Productivity

Tip of the Week: How Cloud Solutions Can Preserve Your Productivity

We spend a lot of time considering cloud solutions, and as a result, we have a very easy time seeing how much they can do to help support your office’s productivity (especially now, when it isn’t really recommended that anyone congregate in the office). That’s why, for this week’s tip, we wanted to go over how you can help even your remote workforce be more productive by using cloud technology.

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Communication Practices to Keep Everyone on the Same Page

Communication Practices to Keep Everyone on the Same Page

A lot of people have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 outbreak demanded people work from home. Today, business owners that wouldn’t typically be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one problem that these business owners are seeing is periodic miscommunication. Let’s take a look how to improve your company’s remote communications with technology you probably already have access to. 

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Be More Productive by Following a Routine

Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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What You Need to Consider to Securely Permit Remote Work

What You Need to Consider to Securely Permit Remote Work

At any given time, a business needs to consider its security, but this need only exacerbates when its employees are working remotely. With the coronavirus pandemic still in play, the likelihood is that your employees are in this situation has risen dramatically. In order to maintain  your organizational security, you need to consider the many factors that a remote workforce can introduce.

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Coronavirus is Shifting the Communications Industry

Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

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Let’s Look at the Different Types of Ransomware

Let’s Look at the Different Types of Ransomware

The growing popularity of ransomware has been disconcerting to many IT professionals, particularly due to the different tactics that this malware variant has been spotted utilizing. In order to protect your business from these attacks, it helps to know how they work. We’ve put together a beginner’s field guide to ransomware types to help you identify (and hopefully avoid) it.

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Tip of the Week: Getting More Mileage Out of PDFs

Tip of the Week: Getting More Mileage Out of PDFs

PDFs--Portable Document Format files--are a common enough thing to see. However, many people may not realize the extent of what can be done with them… like editing them. For our tip this week, we’ll go over a few of the ways you can create and edit a PDF file.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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Are You Prepared to Weather Any Disaster?

Are You Prepared to Weather Any Disaster?

Hurricane season can be a scary time for business owners, as those in at-risk climates can never feel safe from these kinds of unpredictable and devastating storms. In particular, those who aren’t prepared to face this destruction are in considerable danger of having their organizations ended for good following a disaster event like a hurricane. We’ll help you make sure your business doesn’t suffer this same fate the next time it stares down a disaster.

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Backup and Recovery of Collaborative Environments

Backup and Recovery of Collaborative Environments

As the cloud is being utilized by more individuals and organizations to meet their computing needs, more very important data is hosted outside of local computer networks. As a result, people utilize cloud storage for their backup and recovery strategies. In fact, it has become the primary use of cloud-hosted platforms, but just how does backup and recovery from these collaborative cloud-based platforms work?

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Co-Managed Services Can Help Build a Better Business

Co-Managed Services Can Help Build a Better Business

Let’s say that your organization has experienced considerable growth over the past couple of years. It’s not outpacing your IT infrastructure, and the cracks are starting to show in more ways than one. This makes it difficult to plan for the future, implement new IT initiatives, and react to issues as they crop up. If your business doesn’t have an internal IT department heading these developments, outsourcing can be a viable option to make sure all of your organization’s technological needs keep your progress moving forward.

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Contemporary Cyber Threats You Should Know

Contemporary Cyber Threats You Should Know

Cybersecurity is a critical part of managing any business. This is especially true nowadays when there are countless individuals and organizations formed specifically to steal credentials and sensitive information from your organization. Today we will be dedicating some time to how your business can reinforce proper cybersecurity practices.

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Here are 5 Solid IoT Trends for 2019

Here are 5 Solid IoT Trends for 2019

The Internet of Things is simultaneously the most remarkable and the most dangerous current IT trend. This is because it promotes the use of connected devices, while not supplying the integrated security necessary to keep all these new endpoints from stretching an organization’s network security thin. Today, we will look at five trending topics for the IoT, and what they mean for a business like yours.

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Here’s How Companies Struggle with IT Security

Here’s How Companies Struggle with IT Security

No business can be successful if it’s constantly suffering from data breaches. Therefore, you should take measures to mitigate the issues caused by these threats before they present themselves. Here are four of the biggest issues your business could face in the field of network security.

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How to Make Sure Your Messages are Secure

How to Make Sure Your Messages are Secure

Messaging applications have carved out a foothold in businesses, clearly proving their operational benefits. However, it simply isn’t responsible to leverage a solution without making sure that the solution is secure. There are a few criteria that you should consider to determine how secure your chosen application really is.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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The Hybrid Cloud’s Usefulness to the Modern Business

The Hybrid Cloud’s Usefulness to the Modern Business

Cloud computing has revolutionized the way business is done, but most businesses don’t always feel comfortable storing data and hosting critical infrastructure in the cloud. Every business has to determine what kind of computing infrastructure is right for them. Many businesses today have decided to spread their technology investments around as they attempt to find solutions for all types of operational needs.

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Tip of the Week: Have a Backup Plan

Tip of the Week: Have a Backup Plan

Data backup tends to carry with it the association that your business could end at any moment, and while this is an important reason to implement data backup, there are countless others to consider as well. You might find that they are just as important to your organization as saving it from a devastating data loss disaster.

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Value-Driven Managed IT Services Boosts the Bottom Line

Value-Driven Managed IT Services Boosts the Bottom Line

Businesses of all sizes use varying degrees of technology to improve organizational productivity, efficiency, and security. The more a business depends on its data, the more crucial it is for them to manage and maintain the systems in which this data is dependent. For organizations that have a lack of financial resources to support these systems, it is often left to unqualified employees, putting your business at risk. What do you do when you need expertise that you lack and can’t afford to hire in-house staff?

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