We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Free Antivirus Good Enough?

Is Free Antivirus Good Enough?

If you are old enough to remember when antivirus (like most computer software) came in a great big textbook-sized box at the store, then you probably remember a time when that was the only protection you really needed.

Today, there are countless free versions of antivirus out there. Let’s talk about how much protection these actually bring, and when and where they might be a good fit.

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Four Ways Your Business Can Benefit from the Cloud This Year

Four Ways Your Business Can Benefit from the Cloud This Year

Through cloud-based technology, your business can change the way it operates in countless different ways, all of which can benefit you in the long run. If you haven’t yet considered cloud-based solutions for infrastructure, then you could be missing out on some of the greatest innovations of the past decade. Here are some ways your business can start to leverage the cloud to its advantage.

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Are You a Tech Support Roadblock?

Are You a Tech Support Roadblock?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be hard, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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Your Organization Has Been Infected with Ransomware; Here’s What To Do Right Now

Your Organization Has Been Infected with Ransomware; Here’s What To Do Right Now

We’re hoping that you are actually reading this post to prepare yourself if your business were to face a ransomware attack, but if you are suffering from one right now, we encourage you to reach out to us immediately, whether you are a client or not. Ransomware spreads quickly, and once it has infected a system, there really isn’t much you can do to stop it. However, there are steps you need to take to come back from this gracefully.

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Maybe Don’t Ask Your Staff to Return to In-Office Work (You’ll See Why)

Maybe Don’t Ask Your Staff to Return to In-Office Work (You’ll See Why)

Do you remember a couple of years back when remote work went from being a privilege to the norm? It’s been a while since then, but many businesses have adopted hybrid or full remote operations, and as such, they are able to retain a semblance of normalcy even without the return of in-office work.

Some businesses have managed to get back to the state they were in prior to the pandemic, but there is a reason why a lot of businesses are not pushing the issue. Let’s go over some of them, and why forcing the issue with your employees is not necessarily a good idea.

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