We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI IT Support Can Free Up Technicians... At a Cost

AI IT Support Can Free Up Technicians... At a Cost

The big thing in business computing is AI, or artificial intelligence, and businesses are implementing it to solve a lot of repetitive problems that free up their employees to serve other roles. One such area is for IT support. But is it worth it to chat with a robot when something as important as IT is on the line?

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How to Get Santa (and His Elves) the Letters They Need

How to Get Santa (and His Elves) the Letters They Need

While we all know how much magic the workshops up at the North Pole rely on to produce presents for the good children of the world, we have it on good authority that they also rely on quite a bit of technology. For instance, there are a lot of letters that need to be sorted and read before Santa’s big ride. Let’s read up on what our partners up north frequently deal with in their critical operations.

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Think Your Employees Aren’t Burnt Out? Think Again

Think Your Employees Aren’t Burnt Out? Think Again

If you want your business to succeed, you need to take care of your employees, but businesses sometimes let this important task slip in the throes of the day-to-day. Deloitte estimates that around 8 out of every 10 wage workers show signs of burnout. So the question then becomes… What are you doing about it?

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What Does the State of Cybersecurity Look Like for 2025?

What Does the State of Cybersecurity Look Like for 2025?

Businesses have seen an increase in cyberattacks, and this trend is not slowing down in 2025. Today, we want to explore what the future could hold so you can take these insights and apply them to your cybersecurity initiatives in the coming year.

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Explaining Bandwidth and How It Affects Your Business

Explaining Bandwidth and How It Affects Your Business

The Internet is right along with electricity as a completely essential part of doing business. Today, we take a look at the central metric of Internet usage: Bandwidth.

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