Home: Unlimited proactive it services from $15 per month

Protect your household with round-the-clock helpdesk support, malware protection, proactive maintenance, cloud backup & more...

In today’s high tech world our lives--pictures, financial information, and other important documents-- are stored on computers and other devices. Virus protection is crucial in keeping your computer safe from viruses, Trojan horses, spyware and other malware threats. However, The New York Times recently reported that anti-virus software alone may not be enough to protect your machines from an attack. We Define IT offers complete security and affordable around-the-clock support for your PCs and MACs utilizing a home package installed to your computer which ensures full monitoring support from our office, along with remote- and phone-support. All while maintaining your security and confidence.

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Work: Proactive IT Management for your entire company

Enterprise level service to protect your technology investment featuring 24/7/365 remote & onsite 24/7 support, cloud services, managed antivirus, disaster recovery, business continuity & more...

Most Small to Medium-size Business (SMB) owners take a “break/fix” approach to their IT infrastructure, meaning that they wait for something to break and then a staff member or local IT service person is called to come in and fix it. Usually the “fix” is a band-aid and the system is down again. We take a proactive approach to IT by providing round the clock remote diagnostics and troubleshooting for a low monthly fee. We handle your day-to-day IT management, allowing you to focus on running your businesses.

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School: Protecting students from Pre-school to Grad school

Our specially designed educational infrastructure focuses on content filtering, standardization, integrity, security & keeping schools competitive.

Technology has become an integral part of the educational process for both students and administrators. A recent study by CompTIA, found that 78 percent of the educators surveyed "believe the proliferation of technology has had a net positive impact on overalleducation results, processes and performances.”

While computers are vital to the success of your school - not to mention a major investment - they are also constantly at risk from viruses, corrupt files, spyware and other malfunctions. These unforeseen problems can take up hours of your valuable time, and the expense of fixing them can strain an already tight school budget.

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Worship: Support tuned to the unique needs of faith-based institutions

The fidelity of your message is important and needs to be supported by our praise-worthy content & systems management platform.

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Outsourced IT Overview

We Define IT’s managed IT services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, We Define IT is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

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vCIO - Powerful Technology Strategies

Let We Define IT lead your technology initiatives with our vCIO services.

We Define IT’s vCIO services present an angle that many smaller organizations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organization’s technology budget is utilized effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organizations spend their technology capital.

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We Define IT’s Staffing Services

Helping organizations find the right pieces for their needs.

As a solutions provider, we pride ourselves on helping organizations mitigate their operational problems. One of the major problems most organizations have is finding the talent they need to make their endeavor a success. Not all positions are created equal and sometimes the difference between relevance and insignificance is filling a key position with just the right person.

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Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks, but these endpoints come saddled with what is often a complicated the responsibility of managing and maintaining these systems. Technology isn’t cheap, and you need to keep your workstations in proper working order to maximize the return on your investment. Furthermore, you need experienced staff members that are trained to handle a myriad of troublesome issues with your technology, but the small business often doesn’t have this luxury.

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Business Computing Assessment

An expert inspection of your organization’s IT can get you started toward a better business.

If your business relies on information systems to function, and most businesses today do, you know just how quickly situations can arise with your IT. By having the experienced IT professionals at We Define IT do a thorough assessment of your entire IT infrastructure, including onsite and cloud-based hardware and software systems, networking equipment, printers and copiers, and data storage facilities, you can get a comprehensive view of how your business works, and how those operations can be made more efficient through strategic improvements and properly managed and maintained business technology.

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We Define IT's IT Consulting Services

Providing thorough and complete IT roadmaps for small and mid-sized companies in the New York City area.

Small and mid-sized businesses need to be efficient to be competitive. At We Define IT, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

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IT Support | Helpdesk Services

Computer and network support for New York City small and midsized businesses.

Downtime is a profit killer. At We Define IT, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the New York City area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that We Define IT’s managed IT and computer repair services present businesses like yours.

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Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. We Define IT’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

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IT Vendor Management | Virtual CIO

An IT consultant with your company's best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?", or, "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone.

Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At We Define IT we deal in solutions!

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Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

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VMware Services

Modern Services for Modern Business Practices

Business isn’t getting any easier, and with new technology being integrated to core computing systems, your infrastructure is growing more complex by the minute. By virtualizing your IT infrastructure, you can simplify the way your technology operates without sacrificing the processing power and performance that you require.

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24/7 Help Desk

Keep downtime from plaguing your business’ operational efficiency.

We Define IT is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

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Professional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with New York City’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. We Define IT offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

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Microsoft Hyper-V - Virtualization Software for Windows Server

Take full advantage of virtual machines.

Virtualization is an important part of doing business with modern technology. Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By effectively leveraging virtualization technologies to your advantage, your organization can stay one step ahead of the competition and ensure smooth operations.

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Professional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with New York City’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. We Define IT offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

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